The church was never promised to be a safe place free of human failure. It is a gathering of people in the process of being transformed, not people who have been. The problem is when church culture denies this and requires victims of its failures to either stay silent or leave, treating damage done by Christians as a kind of uncategorized event that has no precedent or address in Scripture. It has both.
Jesus speaks about wolves in sheep's clothing in Matthew 7. He speaks about false prophets. He speaks about those who call him "Lord, Lord" but whose practice does not match their confession. Matthew 23 is an extended denunciation of religious leaders who load heavy burdens onto people while not lifting a finger themselves, who perform piety publicly for the approval it generates, who "shut up the kingdom of heaven against men." This is not abstract. Jesus saw this happening and called it what it was, at personal cost. You are not being unfaithful to Jesus by naming what happened to you in his name.
Paul addresses conflict within the church in multiple letters not as a surprise but as an expected reality requiring honest navigation. Galatians 6:1 describes restoring someone caught in a fault with a spirit of gentleness β but it also assumes faults happen, relationships fracture, and real work is required to address them. The church's failure is not evidence that God failed. The two are not the same institution.
Commentary is from a charismatic Protestant perspective, drawing on KJV text and public-domain sources including Spurgeon, Andrew Murray, and Matthew Henry.